Terms of Use

These terms of use governs your purchases from, and your use of, the www.icanspoon.com website and forms a contract between you and KB Innover, Swedish company registration number 969769-0692, Nordenskiöldsgatan 10, 413 09 Göteborg, Sweden (hereinafter “I can”).

In order to shop at www.icanspoon.com it is required that you are of at least 18 years of age or that you shop with parental permission.
By making a purchase from, and using, this website you have agreed to these terms of use. Please make sure that you have read and understood these terms of use when using our site.

Confirmation

Once we have send your order we will send a confirmation to your email address that your are shipped. It is therefore important that you enter the correct e-mail address when placing your order.

Payment

You can choose to pay with credit or debit cards or by PayPal. PayPal will handle and manage all of our banking transactions. I can does not handle any credit card numbers.

Rates

All prices on our homepage include Swedish VAT which is 20% of the price.
With reservations for stock outs and eventual price errors that may arise.

Delivery

I can ships within EU unionen. Average delivery time is 5-10 days for standard freight.
Standard deliveries are made in cooperation with the Post Nord.
We reserve the right to deny delivery of all products in case of price fluctuations as well as stock conditions. All delivery times are to be viewed as preliminary.

Uncollected packages

For uncollected packages that are returned to I can, we reserve the right to charge the buyer costs for return shipping, expedition charges as well as handling charges, amounting to 30 EUR.

Returns

As a customer at www.icanspoon.com, you always have a 14-day right of return after you have received a product. The right of withdrawal is valid for unbroken packaging. Contact us at info@icanspoon.com with your order number. Right of withdrawal is not valid for products close to expiry or products on sale. The customer takes responsibility and pays for costs associated with the return shipping. Products are to be sent back in their original packaging, as well as their original state and quality.

If your order has been sent without shipping you will be charged the actual shipping costs. If you are not happy with the product and would like to change it to a different color, there are no problems as long as the packaging is intact and unbroken (we can only change color of the product, not to another item / size). Contact info@icanspoon.com for more information.

Claims

If the package is damaged on delivery you shall immediately claim it for damages at your collection site. If there is something wrong with your product we ask you to contact us immediately so that we can solve the problem. Contact info@icanspoon.com and be as specific as possible. Don’t forget to give your order number.

Cookies

I can uses so called “cookies”. A cookie is a small text file that is stored on your computer and which contains information that is necessary for us to know which items you are bringing to the check-out. We use so called sessions cookies to be able to offer you the web shop service and your browser needs to accept cookies for you to be able to add products to your shopping cart. If you oppose storage of cookies you can de-activate the function by going into “settings” on your browser.

Force majure

I can shall be exempt from liability for damages and other penalties on the performance of the contract prevented, hindered or delayed by circumstances beyond our control. As the release factor should be considered include government intervention, new / amended legislation, lack of state, war, fire, flood, labor disturbance, prohibitions, restrictions, sabotage, poor transport or weather conditions or lack of delivery from suppliers and the company is exposed to criminal activity that affects activities.

Amendments

I can may revise these terms of use from time to time. Every time you order a product from us, the general conditions in force at that time will apply to the contract between you and I can. You should therefore periodically visit this page to review the then current terms to which you are bound.

Discount codes

Discount codes cannot be combined with each other or other already reduced products.

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